• Free Shipping

    Free worldwide shipping in orders above £50

  • Customer Service

    Whatever you need, our dedicated customer service team are always here to help.

  • 30 - Day Return Policy

    We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason.

  • Secure Payment

    Pay with you preferred payment method

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FAQs

We have full confidence in the excellence of our products and stand by them with a risk-free 30-day money-back guarantee.If, for any reason, your experience isn't positive, we're committed to going the extra mile to ensure your complete satisfaction with your purchase.Reach out to our friendly support team at info@aurealis.co 24/7, and they'll promptly assist you in resolving any concerns. Your satisfaction is our priority.
As we're experiencing high demand, your order's arrival may take 2-3 weeks.Please reach out to us at info@aurealis.co, and we'll be happy to assist you for any questions!
We accept various payment methods, including credit/debit cards, Klarna, Google Pay, Apple Pay and other secure online payment gateways. You can choose your preferred payment option during the checkout process.
Once your order is shipped, you will receive a shipping update email with your tracking number.If you want to check your shipment head over to our order lookup page.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

Can't find what you're looking for?

Our customer support is available Monday to Sunday: 8am-8:30pm.